Trust and transparency
A flower network is easy to fake. These pages set out exactly how ours works — what we check, how results are ordered, what money changes hands, and what happens when something goes wrong. If any of it does not match what you experience, we want to hear about it.
The Verified Local Florist standard
Every check a shop passes before it can show the badge — and what the badge deliberately does not claim.
How florist ranking works
What decides the order of search results. Short version: distance, and nothing else.
Sponsorship and advertising
What a sponsor gets, and the things sponsorship cannot buy at any price.
Substitutions and refunds
When a florist may change your arrangement, when they must ask you first, and how to report a problem.
How payments work
Who you are buying from, who holds the money, and what we take.
Report something
A listing that does not look real, a shop trading under a badge it should not have, or anything that looks like fraud — tell us. Reports from customers and from other florists are how most problems surface.
Contact us