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My Florist Network

Flowers for hotels

Why hotels rely on local florists

Hotels with lobby installations and guest celebration orders.

Typical needs: Lobby installations, room arrangements, event florals

How your business account works

  1. Sign up free and choose your industry type.
  2. Get a dashboard matched to your industry with local florists that serve it.
  3. Request quotes from one florist or several at once.
  4. Save delivery locations and set up recurring deliveries.
  5. Message florists and track everything in one place.

Hotel florals: the lobby every week, the suite in twenty minutes

A hotel floral account has two halves that behave nothing alike. Public-space flowers are a standing order on a predictable schedule. Guest-facing requests — an anniversary turndown, an apology amenity, a VIP arrival — arrive with no notice and are judged on whether they made it before the guest did.

How the ordering process works

  1. Save the loading bay, the concierge desk and any back-of-house receiving point as delivery locations, with the hours each is staffed.
  2. Set the public-space arrangements up as a recurring order with a local florist, on a weekly, fortnightly or monthly cadence.
  3. Add the duty manager and concierge as contacts so a delivery question reaches whoever is actually on shift.
  4. Raise quote requests for events, function-space dressing and seasonal installations, where the brief needs settling in writing.
  5. For guest amenities, use the saved card messages so a turndown request does not need rewriting at eleven at night.

What matters operationally

Receiving hours beat delivery windows
A hotel that takes deliveries at a staffed bay between fixed hours is far easier to serve reliably than one expecting doorstep delivery. Record the hours on the location; the florist plans the route around them.
Same-day is a per-shop cutoff, not a platform feature
Every florist sets its own same-day cutoff. For guest amenities, that cutoff is the number that matters, so establish it with your florist before you need it rather than during a VIP arrival.
Public-space flowers are a look, not a recipe
Standing lobby work is where equal-or-greater-value substitution earns its keep: seasonal availability moves, and a shop matching the look with a different stem is usually the right answer. Colour and container changes still need your approval.
One shop, one relationship
Search results are ordered by distance from the delivery address alone. No shop pays to rank higher, so the florist nearest your property is the one you will see first.
Function space is a quote, not a catalogue
Event and function-space work goes through the quote thread, where sizing, install time and breakdown can be agreed before anyone commits.

What this does not do

  • No guaranteed delivery window and no committed response time for urgent guest requests. The shop confirms what it can do.
  • Recurring cadences are weekly, fortnightly and monthly only.
  • The platform does not hold a deposit or manage event contracts on a hotel's behalf. That sits between you and the florist.
  • Invoicing is per florist and settled directly with that shop.

Common questions

Can a hotel set up weekly lobby flowers with a local florist?

Yes. A recurring order runs weekly, fortnightly or monthly with a florist you choose, and can be paused during closures and resumed afterwards.

How quickly can a hotel get flowers for a guest?

That depends entirely on the florist's own same-day cutoff, which each shop sets. There is no platform-wide guarantee, so agree the cutoff with your florist in advance.

Do hotels pay more by ordering through the network?

No. The platform adds no commission to the order. The price you are quoted is the florist's own.

Can a hotel use one florist for both public spaces and events?

Yes. Recurring orders cover the standing public-space work and quote requests cover event and function-space florals, both with the same shop if you want.

The rules your account runs on

Substitutions
A minor stem swap within the same look is pre-authorised. A change of colour, container or material needs your approval through a link valid for 48 hours, and the replacement must be of equal or greater value.
Reporting a problem
You can report a problem with a delivered order for 7 days after delivery. Duplicate charges and suspected fraud are exempt from that window.
What the platform takes
Nothing is added to your order. The price, delivery fee and tax are the florist's own.
Standing order schedules
Recurring deliveries run weekly, biweekly, monthly. They can be paused and resumed.
How results are ordered
Florist search results are ordered by distance from the delivery address alone. No shop pays for placement.

Trust and transparency · Substitutions and refunds · How payments work · Delivery policy